FAQ

Q: Do I need Microsoft Word?  
A: Yes, for the DOCX files. You can also use Google Docs. Canva links are included for design flexibility.  

Q: Are the templates ATS-friendly?  
A: Yes. Formatting is kept clean so Applicant Tracking Systems can parse your CV correctly.  

Q: How do I receive my files?  
A: Instantly after checkout, via on-screen download link and email.  

Q: Can I get a refund?  
A: Digital downloads are non-refundable once files are accessed. If you purchased by mistake or have file issues, contact support@hireedge.co.uk within 7 days.  

Q: Can I reuse the template?  
A: Yes, for your personal use only. Redistribution or resale is not allowed.